Career

As a Warehouse Customer Support Specialist, you will partner with our Operations Group to provide world-class logistics support acting as a focal point between USTC and our valued customer relationships. This role is a key liaison between business planning, our clients and all USTC departments.

Responsibilities 

• Work with the Operations Supervisors to ensure exceptional customer relations delivery for over 120 locations nationwide
• Resolve product or service problems by clarifying and satisfying the customer’s issues, determining the cause of the problem; selecting and explaining the best solution to solve the situation; expediting correction or adjustment to ensure resolution, and determining root cause.
• Provide appropriate solutions, alternatives and follow-up in a timely manner
• Keep accurate, detailed records of customer interactions, process customer accounts and file documents.
• Prepare project plans, data analysis and reports to capture customer feedback.
• Oversee and respond to questions regarding product recalls.
• Assist with placement and cancellation of orders or exchanges.
• Other tasks as assigned by Leadership.
• Bring Your Expertise and Enthusiasm and Contribute to our Growth

Key Experiences / Requirements

• 2-3 years’ customer support experience,
• Advanced knowledge of Microsoft Office software: Word, Excel and PowerPoint.
• Ability to work independently on multiple projects.
• Excellent written, presentation, and verbal communication skills.
• Highly motivated with ability to work collaboratively within a diverse team environment.
• High school diploma or equivalent
• Ability and willingness to work flexible hours as required.
• Demonstrates a high-quality work ethic by exhibiting professional behavior and integrity
• Knowledge of supply chain logistics and telecommunications operations

Preferred Qualifications

• Working knowledge of inventory control software programs (Oracle E-Business, Sage).Reports to: Warehouse Supervisor

USTC is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We maintain a drug-free and smoke-free workplace.

Currently, we're hiring a key, Warehouse Receiving Clerk to support our Inbound operations within our 180,000 square foot Distribution Center in Edison, New Jersey. We support key tri-state area Altice walk-in centers, depots and contractor materials warehousing activities as a critical telecom materials distributor. If you have are highly motivated with the ability to work collaboratively within a diverse team environment as well as independently and possess at least 1 year of logistics or warehouse experience, read on!

Responsibilities 

• High attention to detail and the ability to count and recognize different sequences of numbers and letters is a must for this position
• Excellent written and verbal communication skills as this position is customer facing
• Ability to read, speak and write in English
• Ability and willingness to work flexible hours, including evenings, weekends, overtime as required
• Ability to regularly lift or maneuver up to 60+ lbs., stand, bend, walk, lift and reach
• Demonstrates a high-quality work ethic by exhibiting professional attitude, honesty, and integrity
• High school diploma or equivalent
• Other duties as outlined by Leadership

Preferred Qualifications

• Valid Driver’s License for operating state
• Material Handling Equipment experience

We offer all 1st shift positions, competitive pay, excellent growth. stability, comprehensive benefits, paid time off, matching 401k and more! Apply today!

USTC is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We maintain a drug-free and smoke-free workplace.

As a Logistics Tech I, you will work in our Operations Leadership Group in a world-class logistics organization. You’ll be a cross-functional team member partnering across all departments of the company to provide actionable supply chain business insights. This opportunity provides hands-on experience with inventory control, international shipping, procurement, project planning, transportation channels, computer data/system solutions, business communications and business intelligence. The Logistics Tech I position offers valuable exposure to all business units within USTC Corp

Responsibilities 

• Highly motivated with ability to work collaboratively within a diverse team environment
• Excellent written, presentation and verbal communication skills.
• Strong knowledge of Microsoft Office software: Word, Excel and PowerPoint
• Ability to work independently on multiple projects.
• General experience with various manufacturing and distribution operations
• Bring Your Expertise and Enthusiasm and Contribute to our Growth

Key Experiences / Requirements

• 1-2 years’ logistics or warehouse experience
• High school diploma or equivalent
• Proficient written and verbal communication skills; ability to read, speak and write in English
• Ability and willingness to work flexible hours, including evenings, weekends, holidays and overtime as required
• Ability to regularly lift/maneuver up to 60+ lbs., stand, bend, walk, lift and reach
• Ability to use hand tools and operate all equipment in a safe, responsible manner
• Demonstrates a high-quality work ethic by exhibiting professional attitude, honesty, and integrity
• Other duties as outlined by leadership.

USTC Corp. is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We maintain a drug-free and smoke-free workplace.

The Quality Control Specialist is responsible for completing QC validation, line audits, and product sampling to ensure products are manufactured in compliance with our customer, regulatory and industry standards. This position functions as primary contact for QC operations team, and participates in development and implementation of quality projects and supports department initiatives.

Core Responsibilities:

• Performs activities that ensure required quality and safety standards are being met for our products and process.
• Knowledge of Systems required to perform job function such as: Inventory systems, release systems, Change Control, Update Databases, Nonconformance or deviation management system, Release of intermediates and finished goods, Approve shipments under quarantine, Ownership of Documents related to job function, Perform Audits for receipt and issued orders, Logbook processing, After Market/Production Support, Resolve Holds, Support MBR Review, Issue MBRs and Support Investigations.
• Participates in problem solving and troubleshooting of Quality, Operations and Manufacturing issues.
• Communicates effectively with production, maintenance, warehouse, and other functions as necessary.
• Review non-conformities found in the warehouse operation.
• Review Master Catalog to ensure all parts are in Sync, and all data is Accurate.
• Approve or Reject orders based on QC Validation.
• Bring Your Expertise and Enthusiasm and Contribute to our Growth

Requirements/Key Experiences:

• High School diploma or equivalent preferred.
• A minimum of three years’ experience in the warehouse industry and/or knowledge of telecom products beneficial.
• Strong mathematical ability.
• Basic familiarity with the use of a personal computer/tablets.
• Ability to communicate clearly and concisely in written and verbal formats.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Ability to work well in a team environment.
• Strong customer service orientation.
• Must be able to read, write and speak English
• Microsoft Office

Other Qualifications:

• Ability to stand and walk for prolonged periods of time.
• Ability to utilize a computer keyboard, computer monitor, and telephone.
• Ability to bend, climb, push, and pull, including the ability to maneuver at heights and in tight or small places.
• Ability to routinely lift, carry, and otherwise transport work-related materials that frequently weigh up to 50 lbs. and that may occasionally weigh in excess of 70 lbs.

USTC is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We maintain a drug-free and smoke-free workplace.

We're currently expanding our Outbound department in our Dallas, Texas Distribution Center with a great opportunity for a Team Leader to support operational goals! This Team Leader will support the day-to-day Outbound operation involving our 3PL trucking relationships, providing key administrative support while directing the picking activities of our team to ensure efficient operations and attainable business targets.

Responsibilities 

• Ensure the delivery of materials to production lines in accordance with schedules
• Ensure inventories in area of responsibility are accurate
• Ensure stock movements are recorded correctly
• Support organizing and participate in stock takes at regular intervals
• Ensure that any computerized or automated systems are up to date
• Where possible resolve any issues or problems which occur in the warehouse.
• Produce regular reports and statistics as and when required
• Ensure that health and safety meet the required standards
• Ensure a clean and tidy working environment to aid operational efficiency
• Other duties as outlined by leadership.

Key Experiences / Requirements

• A good working knowledge of health and safety and security requirements
• Knowledge and understanding of lean techniques may be advantageous
• Forklift Certification
• Strong Project Management skills
• Experience in a Warehouse/Distribution setting

Preferred Qualifications

• Experience with Microsoft Office Suite (Word, Excel)
• Team Lead experience in a Distribution setting

Reports to: Warehouse Supervisor

USTC Corp. is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We maintain a drug-free and smoke-free workplace.